Alocasia Property Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
Alocasia Property Pty Ltd is committed to ensuring that your personal information provided is protected and treated with respect and integrity.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers and demographic information.
We collect your Personal Information for the primary purpose of providing and improving our services to you, to communicate, undertake research and analysis, and for administrative, business-related and marketing purposes (including electronic means). We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
What do we collect?
We may collect the following information:
- Correspondence information such as phone numbers and email addresses
- Demographic information such as postcode and age
- Other information such as preferences, interests and buying reasons
How do we collect it?
This Personal Information is obtained in many ways including interviews, correspondences by telephone and facsimile, by email, via our website www.alocasiaresidences.com.au, from media and publications, from other publicly available sources, from cookies and from third parties.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties and in such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Cookies and Similar Technologies
We may enable Google Analytics Demographics and Interest Reporting features on the website to allow us to review information about users of the website, including identifiers such as users’ age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We may use this information to enable us to make decisions about what information to include on the website and how to present it. We may also enabled Google Display Network Impression Reporting on the website to allow us to track how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to site visits to the website. We and our third-party suppliers, including Google, may use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.
Other Website Links
Security of Personal Information
We are committed to ensuring that your information is secure. Your Personal Information is stored in a manner with suitable physical, electronic and managerial procedures that reasonably protects and secures it from misuse and loss and from unauthorized access, modification or disclosure.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorised by law.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Alocasia Property Pty Ltd will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date and we will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website. Please check this page from time to time to ensure that you are happy with the changes.
Alocasia Property Pty Ltd
C/- 4/266 Stirling Street, Perth WA 6000